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The practice is still operating a 'closed door' policy. However the shutter will be up between 9am-6pm.  This is to be used by patients that have been asked to come down to the surgery only.  All other enquiries and booking of appointments will be dealt with via our normal telephone number. 0151 495 5110

Prescriptions can be requested via patient online access in the first instance.  If you are not yet signed up for this then please ask our reception staff for more information.  You can also order your prescription via our email address: and our prescription line number 0151 495 5136 after 10am, our main line number will only accept prescription requests AFTER 2pm.  We are limiting the amount of paper requests that come in to the surgery because of COVID transmission so unfortunately as of Monday 16th November paper requests will no longer be accepted.  The post box on the wall will be blocked and will not be in use.  One of the above will have to be used as an alternative to ordering your requests.  We apologise for any inconvenience this may cause but we have to put plans in plans to protect both patients and staff during these uncertain times.

Thank you

Our practice Privacy Policy can be found by clicking on the following link:

Privacy Notice


E-Consult will be suspended for the Christmas period from 1pm Thursday 24th December until Monday 4th January 2021.


Welcome to Newtown Surgery

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.



The recent outbreak of Covid- 19 is placing new and increasing challenges on all our member practices and our primary concern is to ensure the safety of our patients and staff


For the very same reason this practice, in line with all those in the area, has decided to put measures into place as pre-emptive contingencies to reduce and minimise the risks with transmission. This risk is for you as our patient but also for the staff who work here in the practice.


These measures may vary slightly in individual practices but we ask for you co-operation and patience in supporting the actions. This will ensure that we are still able to deliver the necessary care to all our patients.


National guidance from NHS England has mandated that all online booking appointments are suspended across the country. The reason we have done this is that this mitigates any potential risk of infected patients booking an appointment online and attending the surgery.


Instead, all appointments will be triaged in the first instance. Telephone triage is a process that facilitates signposting and the giving of relevant clinical advice.  Face to face appointments will be booked when agreed during this triage/initial consultation with either a GP or Nurse. The facility to request prescriptions online is still available to all patients.  


We would like to reassure all our patients that we are continuing to work with NHS England, the CCG and Public Health to make sure that what we are doing is always in the best interest of our patients and our staff.


Regular updates are provided on our website


We would like to thank all our patients for their co-operation and understanding

For any general information on coronavirus please visit

or  WWW.111.nhs.UK




Q: Want to arrange a GP consultation outside of normal office working hours? 

 A: Ask at Reception for a Widnes GP Extra appointment

Where: Widnes Healthcare Resource Centre, Caldwell Road, Widnes, WA8 7GD

When: Clinic times: Mon-Fri:  (6:30pm – 9:00pm) Sat and Sunday (9am – 3:30pm)

How: Book in advance via Newtown Surgery

Who: You will probably be seen by a local GP, although not necessarily your own doctor. The on-duty GP has access to your patient records with your permission

(If you cannot keep your appointment then you will need to cancel it by contacting

HCRC on 0151 495 5000, we do not have the facility to cancel Widnes GP Extra appointments)

Community Wellbeing Practice

Newtown Surgery is a Community Wellbeing Practice, which means that it is connected with community support and services that can help patients to stay well throughout life.  Patients also have access to a wide range of free courses, events and one-to-one services in their local community to improve their health and wellbeing.

Help us to STOP bowel cancer

Bowel cancer screening

More than 41,500 men and women are diagnosed with bowel cancer every year in the UK. That is the equivalent of someone being diagnosed every 15 minutes.

Bowel cancer is the fourth most common cancer in the UK behind breast, lung and prostate cancer.

Nearly 16,000 men and women die of bowel cancer every year in the UK.

Bowel cancer is the second most common cause of cancer death in the UK, behind lung cancer.

Bowel cancer is very treatable especially if diagnosed at an early stage.

If you receive the screening kit, use it and return it.

For more information please click here

Will you be our next Quit Hero ?

If you have decided it is time to improve your health, save money and quit smoking....

Click here for more advice.

Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or make / cancel an appointment.

Do we have your correct details ?

Do we have your correct address ? Do we have your correct telephone number ? If not, then please complete the change of details form. If we do not have your correct mobile phone number, you will not be able to use our text messaging reminder service ! 


The Newtown Surgery building has been designed for disabled access. There is a dedicated disabled parking space within the car park, access point at the reception desk and a disabled toilet.   We would ask that you let us know if you need help as your disability may not be a visible one.  We also have access to a wheelchair, if this is needed please contact reception.

We would also welcome any suggestions you may have in making your visit to the surgery easier.


Patient Participation Group (PPG)

We want you!! We would like people from our registered patient population to sign up to be a member of Newtown PPG.

The aim of the Patient Participation Group (PPG) is to be an active member promoting partnership between patients and general practitioners in primary health care and highlighting patient concerns and needs.

Ideally the PPG will meet bi-monthly to discuss new projects, practice plans and the future of Primary care and its services.

If you would like to join Newtown PPG, please leave your name and contact details with the receptionist or drop us an email at and the Practice Manager will make contact with you to give you further information.

(Site updated 23/12/2020)
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