Ordering repeat prescriptions
The easiest ways to order repeat prescriptions are:
- using your NHS account (through the NHS website or in the NHS App)
- using the GP online system: Patient Access
These accounts show you all your repeat medicine and dosage and you can choose the ones you need.
You can also:
- bring the paper form to the surgery and either hand to reception or put into prescription request box
- Email practice at gpn81064@nhs.net – email must contain your name, date of birth, address and upto date contact telephone number and also include all items required.
We do not take repeat prescription requests over the phone unless already pre-arranged with the surgery
Patient Access
Collecting your prescription
Please allow 3 working days i.e. 72 hours (excluding bank holidays and weekends) when ordering repeat medication.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- on the app or website where you order repeat prescriptions
- at your GP practice
- at any pharmacy that accepts repeat prescriptions
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you would like to speak to someone at the GP surgery about your prescription:
Please call our prescription line on: 0151 495 5110 and press Option 2 or
- fill in our medication query form
Medication reviews
Newtown Surgery now has a repeat prescribing policy in place whereby your medication is to be checked on an annual basis before it can be re-authorised. For many patients this will not be a problem as it is a simple medication review that needs to take place with the GP. For those few patients who are not compliant it will mean that until a review has taken place, weekly prescriptions will be issued and the service of allowing a pharmacy to collect & deliver on your behalf will be stopped until the review has taken place.
The Practice has brought this new policy in to help safeguard patients and to ensure that all patients being prescribed medications are being monitored appropriately.
Prescription charges
Find out more about prescription charges (nhs.uk).
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.